(519) 428-8489
info@apexplaysimulator.com
Apex Play Logo
Book Now

Privacy Policy

WHEREAS Apex Play respects its user’s privacy. 

WHEREAS this Privacy Policy summarizes what personal information we collect, how we use and disclose this information, and how you can get in touch with us to correct any issues or inaccuracies in the information we collect. It applies only to information collected by Apex Play, its website www.apexplay.ca, and any affiliated third-party websites and applications including but not limited to social media accounts.

WHEREAS by engaging with Apex Play and using its website www.apexplay.ca, and any affiliated third-party websites and applications including but not limited to social media accounts, you signify your consent to the terms of our Privacy Policy contained herein. If you do not agree with any terms of this Privacy Policy, please do not use this Site or submit any personal information to us.

WHEREAS we reserve the right to modify or make changes to this Privacy Policy at any time. We will reflect any such modifications to this Privacy Policy on our Site. It is your responsibility to ensure your consent to this Privacy Policy is ongoing and informed. Please visit the Site frequently to ensure you inform yourself of the terms herein because your continued use of the Site after any such changes constitutes your acceptance of this Privacy Policy, as revised. 

LAST UPDATED: August 24, 2025 

  1. WHAT PERSONAL INFORMATION WE COLLECT.
    • Personal information is information about an identifiable individual (“Personal Information”). Apex Play (hereinafter the “Company”, “We”, and/or “Us”) collects its user’s (hereinafter “Your” and/or “You”) Personal Information when You voluntarily choose to provide it to the Company, its website www.apexplay.ca, and any affiliated third-party websites and applications including but not limited to social media accounts (the “Site”), or when You provide it to Us through other means.
    • We may collect Personal Information when You: Contact Us through email, telephone, mail, via Direct Message on a social media application; or other correspondence;
      • Register for a service We provide;
      • Register to receive a free resource from Us; or
      • Register to receive our newsletter.
    • The Personal Information We may collect will depend on the means in which You provide Us with Your Personal Information, the service You request, and may include Your full name, contact information, such as
    • Your address, telephone number, email address, social media handle and/or any other Personal Information that You choose to submit to Us.
  2. HOW WE COLLECT YOUR INFORMATION.
    • When You visit our Site, We may collect information that is automatically sent to Us by Your web browser. This information may include Your domain name, and Your numerical IP address. We may also collect other information, such as the type of browser You use, which pages You view, and the files You request.
    • We may use “cookies” and other similar devices on this Site to enhance functionality. These devices may track information which includes, but is not limited to: (i) IP address; (ii) the type of web browser and operating system used; and (iii) the pages of the Site visited. If You wish to disable cookies, refer to Your browser help menu to learn how. If You disable cookies, You may be unable to access some features on this Site.
    • We also actively use various third-party websites and applications, such as, but not limited to: Instagram, YouTube, TikTok, Facebook, Linked-In, and Google. These may collect Your IP address and require cookies to work properly. These services are governed by the privacy policies of the third-party providers and are not within the control or scope of the Company.
    • We only have access to/collect information that You voluntarily give Us or by information collected when You visit our Site, including cookies, third party tracking technologies, and server logs. We do not have access to, nor do We collect, information that You do not consent to provide to Us.
    • We use this information to better understand how visitors use our Site, and to improve our Site to better meet Your needs. The amount of information that is sent by Your web browser depends on the browser and settings You use. Please refer to the instructions provided by Your browser if You want to learn more about what information it sends to websites You visit, or how You may change or restrict this.
  3. HOW WE USE AND DISCLOSE PERSONAL INFORMATION.
    • The Personal Information We collect may be used by Us for the purposes for which it was collected, as provided in this Privacy Policy, or for other purposes that are disclosed to You at the time of Your providing that information to Us and to which You consent.
    • For example, We may use Your Personal Information to: respond to Your inquiries; supply You with requested products or services; send You informational or promotional communications; to carry out other purposes that are disclosed to You and to which You consent; to carry out any other purpose permitted or required by law. We may transfer Personal Information to third party service providers that assist Us with carrying out these purposes.
    • Some or all of the Personal Information We collect may be stored or processed in jurisdictions outside of Canada, including in the United States of America. As a result, this information may be subject to access requests from governments, courts, or law enforcement in those jurisdictions according to laws in those jurisdictions.
    • We warrant that We are and shall remain the sole owners of the information collected on the Site, including Your Personal Information, however, We reserve the right to transfer Personal Information in the event that We merge with or are acquired by a third party. We also may disclose Your Personal Information for any other purpose permitted by law or to which You consent. We shall not sell or rent your information, includingPersonal Information, to any third parties.
    • Unless You explicitly ask Us not to, pursuant to Clause 7 below, We retain the right to contact You in the future to tell You about promotions, new products or services, or changes to this Privacy Policy.
  4. HOW WE KEEP AND PROTECT YOUR PERSONAL INFORMATION.
    • The security of Your Personal Information is important to Us. We protect Your Personal Information by organizational and technological safeguards appropriate to the sensitivity of such Personal Information. Personal Information may only be accessed by persons within our organization who require such access to provide You with the services indicated above. The computers/ services in which We maintain Personal Information are kept in a secure and password protected environment.
    • We retain Personal Information that We collect only as long as necessary for the purposes for which it was collected, to meet legal requirements, to demonstrate that We have met any obligations which may be owing to You pursuant to contract, but not common law, to preserve our rights for any claims which might be made against Us pursuant to any legal limitations periods prescribed by law. We destroy Personal Information when it is no longer needed.
    • While We do have a legitimate interest in taking precaution to protect Your Personal Information and other information provided to Us by You, and shall take all reasonable precautions to protect Your information against unauthorized access, unlawful processing, accidental loss or misrepresentation, destruction or damages, You hereby accept and agree that We do not guarantee Your transmission of information and Personal Information using electronic means to Us is without risk, and You hereby release the Company from any potential liability resulting from, and indemnify the Company for, any damages that arise as a result of any unlawful processing, accidental loss, destruction and damage of Your information. In the event that We become aware of a breach, You will be notified via email.
  5. ACCESS TO, CORRECTIONS & OPT- OUT.
    • You have a right to access Your Personal Information and to request a correction to it if You believe it is inaccurate. If You have submitted Personal Information and would like to have access to it, or if You would like to have it corrected, please contact Us using the contact information provided below.
    • You also have a right to opt-out of any future communications from the Company and ask Us to delete any data We have about You. You can do this by contacting Us using the contact information provided below.
  6. HOW TO CONTACT US.
    • If You have any questions regarding this Privacy Policy, to access Your information, or make any changes if We have collected incorrect information, please contact our Privacy Officer, Mike Mathews, at info@apexplaysimulator.com.

Accessibility Policy

Policy Statement

Apex Play.is committed to providing a barrier-free environment for our employees, clients, suppliers, visitors, and other stakeholders who access our information or use our professional services. As an organization, we respect and uphold the requirements set forth under the Accessibility for Ontarians with Disabilities Act (2005), the Customer Service Standard, the Integrated Accessibility Standards Regulation for Information and Communications Standards, and The Employment Standards.

Policy Purpose

Apex Play has made a commitment to accessibility for everyone who uses our services. Apex Play has identified that we have an important responsibility to ensure a safe, dignified, and welcoming environment for everyone. We are committed to ensuring our organization’s compliance with accessibility legislation by incorporating policies, procedures, equipment requirements, training for employees, and best practices.

How Are We Doing?

We’ve worked hard on the Apex Play website and believe we’ve achieved our goal of an accessible experience. We monitor the website regularly to maintain this, but if you do find any problems, please get in touch.